FAQs

Product Basics

What is electrolytes and why do I need them?

Electrolytes are molecules that carry an electric charge in your body and play a crucial role in maintaining proper hydration, nerve function, muscle contractions, and pH balance. Common electrolytes include sodium, potassium, magnesium, and calcium. You need them because your body loses electrolytes through sweat, urine, and other bodily functions, and replenishing them helps maintain optimal health and performance.
How do your electrolyte powders differ from sports drinks?

Traditional sports drinks often contain high amounts of sugar, artificial colors, and unnecessary additives. Our electrolyte powders are formulated with clean, natural ingredients and provide optimal electrolyte ratios without the excess sugar and artificial ingredients found in conventional sports drinks.
Are your products safe for kids and pregnant women?

Our products are made with natural ingredients and are generally safe for most people. However, we always recommend consulting with your healthcare provider before introducing any new supplement, especially if you are pregnant, nursing, or considering use for children.
Are your electrolytes vegan, gluten-free, or allergen friendly?

Yes, our electrolyte powders are vegan, gluten-free, and free from common allergens. We are committed to creating products that are accessible to people with various dietary restrictions and preferences.
Do your products contain sugar, caffeine, or artificial ingredients?

Our products are free from artificial colors, flavors, and sweeteners. We use natural sweeteners and do not add caffeine. Check individual product labels for specific sugar content and ingredient details.

Usage

How much should I take per day?

We recommend starting with one serving per day and adjusting based on your activity level, climate, and individual needs. For intense workouts or hot weather, you may benefit from additional servings. Always follow the serving suggestions on the product label.
Can I mix your electrolytes with water, juice, or smoothies?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I use electrolytes before, during, or after workouts?

Yes, electrolytes can be beneficial at any time around your workout. Taking them before exercise can help with hydration, during exercise can maintain performance, and after exercise can aid in recovery and rehydration.
Can electrolytes help with hangovers or dehydration?

Absolutely! Our electrolyte powders are versatile and can be mixed with water, juice, smoothies, or any beverage of your choice. Simply add one scoop to 8–16 oz of liquid and stir or shake well.
How long before I feel the effects of electrolytes?

Many people report feeling more hydrated and energized within 15–30 minutes of consuming electrolytes. However, individual results may vary based on hydration status, activity level, and other factors.
Storage & Shelf Life

Store your electrolyte powder in a cool, dry place away from direct sunlight. Keep the container tightly sealed to maintain freshness. When stored properly, our products typically have a shelf life of 18–24 months from the manufacturing date.
Shipping & Orders

We offer fast and reliable shipping on all orders. Shipping times vary based on your location. You will receive a tracking number once your order ships so you can monitor its progress.
Returns & Subscriptions

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact our customer service team within 30 days of receipt. For subscription orders, you can modify, pause, or cancel your subscription at any time through your account dashboard.